FAQ Ask a Provider | TruHearing (2024)

We’re here to help you navigate hearing health and hearing loss, starting with answers to the most frequently asked questions.

FAQ Ask a Provider | TruHearing (1)

FAQ Ask a Provider | TruHearing (2)

Answered by
Austin Singleton, Au.D.

Answer:

At TruHearing, we pride ourselves on our provider network. Our providers exceed the highest levels of quality standards, including NCQA credentialing and our own rigorous quality program. To receive the highly skilled care and pricing TruHearing offers, you must see a provider within the TruHearing network.

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FAQ Ask a Provider | TruHearing (3)

Answered by
Austin Singleton, Au.D.

Answer:

TruHearing strives to make hearing healthcare affordable. With TruHearing, customers save an average of $3,774 per pair of hearing aids compared to treating hearing loss on your own and paying the full retail price. These savings include applied benefits and may vary depending on the details of your hearing health coverage.

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FAQ Ask a Provider | TruHearing (4)

Answered by
Austin Singleton, Au.D.

Answer:

Depending on your specific health insurance plan, you may have a hearing aid benefit, hearing aid allowance, or access to a discounted hearing aid program. A simple phone call is all it takes for us to verify your coverage with your health plan. Call TruHearing at 1-800-334-1807 to get started.

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FAQ Ask a Provider | TruHearing (5)

Answered by
Austin Singleton, Au.D.

Answer:

With TruHearing, every interaction is unique and personalized based on our conversation with you. When you call, you’ll be paired with a dedicated Hearing Consultant who will help verify your insurance coverage, find a local provider well suited to your specific hearing needs, and schedule your appointment.

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FAQ Ask a Provider | TruHearing (6)

Answered by
Austin Singleton, Au.D.

Answer:

The simple answer is that we have two ears, just like we have two eyes—and you don’t see a lot of people walking around with monocles these days. That’s because, when you have bad vision, you…

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FAQ Ask a Provider | TruHearing (7)

Answered by
Austin Singleton, Au.D.

Answer:

Access to better, cheaper technology is greater now than it has ever been in the history of mankind. Not only does that mean that hearing aids keep improving and creating better experiences…

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FAQ Ask a Provider | TruHearing (8)

Answered by
Donovan Davisson

Answer:

The difference between a hearing aid with more channels and a hearing aid with fewer channels is fairly simple—more channels allow the provider to adjust the volume of a greater number of frequencies across the hearing spectrum. Whether or not this makes the hearing aid “better” or worth the additional cost is largely dependent on your personal hearing loss.

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FAQ Ask a Provider | TruHearing (9)

Answered by
Michael Schneller

Answer:

I see ads for low-priced hearing aids developed by an MD with testimonials bragging about great results. Do they really work? Answer: The low-priced hearing aids you’re referring to aren’t a bad option if you just want to experiment with improving your hearing. It’s like going to the store and picking up some cheap reading

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FAQ Ask a Provider | TruHearing (10)

Answered by
Michael Schneller

Answer:

My hearing is normal through the first 5 frequencies, but drops dramatically in the last 3 frequencies to profound levels. I’m having a hard time getting it adjusted to accommodate for the differences. It’s just too loud in the lower frequencies, but not loud enough in the higher range. Any thoughts on how to address this problem?

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FAQ Ask a Provider | TruHearing (11)

Answered by
Roger Angelelli

Answer:

What is typically the best hearing aid for kids? My son will be 15 years old in March. Answer: Treating hearing loss in children is more complicated than treating it for adults. A behind-the-ear (BTE) hearing aid is recommended for most kids, because it best accommodates their rapid growth. Although children will need new ear

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FAQ Ask a Provider | TruHearing (12)

Answered by
Roger Angelelli

Answer:

Are there hypo-allergenic hearing aids for sensitive ears? Answer: Yes, some manufacturers use hypo-allergenic material shells for their in-the-ear and in-the-canal styles of hearing aids that seem to work well for many people with sensitive ears. Even people without skin allergies may experience itching or irritation of their ears when they are first fitted with

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FAQ Ask a Provider | TruHearing (13)

Answered by
Roger Angelelli

Answer:

Tinnitus has dozens of possible causes and it affects every individual differently, so it’s important to understand that while there is no cure, there are several ways to manage the symptoms. Successful treatment depends on the individual and the degree of tinnitus you

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FAQ Ask a Provider | TruHearing (14)

Answered by
Jorge Zavala

Answer:

I have a slight upper-frequency hearing loss in my right ear. Will wearing a hearing aid slow down hearing loss in this ear? Answer: No, unfortunately wearing hearing aids does not slow down hearing loss. Their function is to reduce the impact that hearing loss has on your ability to hear and comprehend the sounds

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FAQ Ask a Provider | TruHearing (15)

Answered by
Jorge Zavala

Answer:

Yes, your hearing aids can usually be adjusted to help with consonants. Most of the sounds in the higher frequencies aren’t affected by the loudness or energy in speech, so when you are listening to the TV the loudness may be just fine while the degree of hearing loss in that region has changed. You should schedule a hearing exam with your provider…

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FAQ Ask a Provider | TruHearing (16)

Answered by
Donovan Davisson

Answer:

Question: How often should hearing aids be replaced? Answer: With care and regular maintenance a good pair of hearing aids can last up to five years. Here are a few smart practices that can extend the life of your hearing aid. Regular Cleaning Ear wax and other buildup can accumulate quickly and cause lasting harm

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FAQ Ask a Provider | TruHearing (17)

Answered by
Donovan Davisson

Answer:

Question: Is there a way to extend the life of batteries and are rechargeable hearing aids a good alternative? Answer: Depending on your hearing aid model and level of usage, your batteries will need to be changed every three to ten days. Most hearing aids

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FAQ Ask a Provider | TruHearing (18)

Answered by
Brian Emery

Answer:

I have been getting a lot of feedback (high pitched noise) lately in my right aid. The only way to reduce it is by turning the volume down to almost nothing. Any suggestions? Answer: There are a couple of different possibilities that may be contributing to your problem. First, you may have an increased need

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FAQ Ask a Provider | TruHearing (19)

Answered by
Brian Emery

Answer:

Even with my hearing aids, I have difficulty hearing in both group situations and individual conversations. I hear the sound, but can’t understand the words. How can I fix this? Answer: Everyone’s hearing is unique, so it would be best to ask this question in person to your local provider, who can offer counseling and

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FAQ Ask a Provider | TruHearing (20)

Answered by
Ann Thomas

Answer:

I’ve had a pair of hearing aids for almost 6-months. Things like running water and rustling paper seem to have a tinny quality. I notice the output response graphs in the User Guide show the response peaking at 3 KHz. Is this the cause of the tinny phenomenon? Or is it something else? Is there

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FAQ Ask a Provider | TruHearing (21)

Answered by
Ann Thomas

Answer:

Right now I wear one BTE aid in my left ear which has a 30% hearing loss. My right ear has an 85-90% loss. My provider said because of that loss, an aid in that ear would not help, so consequently when attending meetings, parties, and sporting events, the hearing noise is unbearable with no

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FAQ Ask a Provider | TruHearing (22)

Answered by
Ann Thomas

Answer:

I have been wearing 2 hearing aids with 6 channels since July. I am satisfied overall, but continue to be frustrated with speech clarity when in a social situation, such as seated in a restaurant with lots of background sounds. I have tried different channels, but can’t find one that lets me hear speech clearly.

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FAQ Ask a Provider | TruHearing (23)

Answered by
Ky Willbanks

Answer:

I never see perspiration addressed as a problem when wearing hearing aids. Anytime I’m doing something physical and I begin to sweat, my hearing aids begin to alarm and shut down. Is this a common problem and is there a good solution? Answer Perspiration can definitely create problems for hearing aids. Manufacturers have worked hard

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FAQ Ask a Provider | TruHearing (24)

Answered by
Ky Willbanks

Answer:

Question: Is it safe to wear hearing aids in a noisy environment—such as using a lawnmower, leaf blower or snow blower—or is it better to take them off and use ear plugs or headphones for protection? Answer: One of the most important things you can do to prevent further hearing loss is to protect your…

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FAQ Ask a Provider | TruHearing (25)

Answered by
Ky Willbanks

Answer:

Question: Do hearing aids prevent or slow further hearing loss? Answer: The answer to this question is complex, because there are two aspects to hearing loss. First, physical hearing—do your ears hear a stimulus or a particular sound? In most cases, hearing aids won’t prevent or slow physical hearing loss. Only time will tell what

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FAQ Ask a Provider | TruHearing (26)

Answered by
Heather Dooley

Answer:

What’s the difference between a hearing screening and a hearing evaluation? Answer: A hearing screening is a simple “pass” or “fail” test. Its purpose is to determine if you have normal hearing or not. It usually consists of a series of beeps or tones at the limit of normal range to see if you are

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FAQ Ask a Provider | TruHearing (27)

Answered by
Heather Dooley

Answer:

Question: Since I started wearing a hearing aid, I get more ear wax buildup. Is there a way to reduce or stop buildup? Answer: Wax is a natural lubricant for the ear canal; it has a natural antibacterial quality that is good for the ear. Left alone it will typically work itself out. However, wearing

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FAQ Ask a Provider | TruHearing (28)

Answered by
Heather Dooley

Answer:

Question: What are the best models of hearing aid for treating profound hearing loss and why? Do they cost more than other hearing aids? Answer: The best kind of hearing aid for treating profound hearing loss is a behind-the-ear (BTE) hearing aid. The larger case allows for a larger battery (size 675), which in turn

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FAQ Ask a Provider | TruHearing (29)

Answered by
Austin Singleton, Au.D.

Answer:

Question: Why do hearing aids cost so much? Answer: It is true, the high price of hearing aids can be a barrier for individuals who want help with their hearing loss. Here at TruHearing, we’re trying to lower the cost of hearing aids; however, there are some very real factors that keep the cost of

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FAQ Ask a Provider | TruHearing (30)

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    FAQ Ask a Provider | TruHearing (2024)

    FAQs

    Can a hearing aid dome get stuck in your ear? ›

    Hearing aid parts can get stuck (though it's rare)

    Most of these types of hearing aids have a flexible, silicone tip (also known as a dome) that fits over the speaker, to cushion the speaker in the ear canal and help hold it in place. Normally these parts are very sturdy and are unlikely to come apart.

    How do you use the TruHearing app? ›

    1 – When pairing your hearing aids to an Android device, go directly into the TruHearing app (the phone's native Bluetooth® menu does not allow correct pairing). 2 – Open TruHearing app and select “Bluetooth®” connection option. 3 – Verify phone is on the list, tap “Next”.

    What is the problem with hearing aid dome? ›

    Having the wrong dome on could cause many different sound quality issues. These could include thin and tiny sound, muffled sound, dull sound, or even slightly distorted sound. Consider speaking with your audiologist about your common listening environments and if different dome types would be beneficial.

    Why do my ears feel blocked with hearing aid? ›

    Headaches and Stuffiness- Mild headaches and “plugged ear” sensations are common symptoms of adjusting to new hearing aids since your brain has a lot of new information to process. Some patients find that lowering the volume during the adjustment period helps ease this transition.

    How can I hear my phone through my hearing aid? ›

    The method below works with all types of hearing aids.
    1. Open your device's Settings app .
    2. Tap Connected devices. Pair new device.
    3. Choose your hearing aid from the list of available devices. ...
    4. To change the settings, next to the name of the hearing aid, tap Settings .

    Can a smartphone be used as a hearing aid? ›

    Whether you use wireless earbuds or wireless headphones, you can potentially get your smartphone to help you filter and amplify sound. The Sound Amplifier app for Android lets you reduce noise, amplify quiet sounds, and boost high or low frequencies, and you can apply different settings to each ear.

    How to get a roach out of your ear? ›

    Tilt the head to the affected side and gently shake it to dislodge the bug. Do not hit the ear as this can lead to additional problems. If the bug is still alive, try pouring a tiny amount of vegetable oil into the ear to suffocate it. If the bug is dead, try to flush it out of the ear using warm water.

    What if the silicone tip of a hearing aid is stuck in the ear? ›

    If at all possible, contact your audiologist or hearing provider first to alert them to the situation. Likely, they will have you stop by the office on the day of your call to quickly remove the dome using tools designed to do so safely.

    How to keep hearing aid domes in the ear? ›

    Grasp the end of the retention lock with your thumb and index finger and gently insert the retention lock into your concha. Once the retention lock is in your concha, continue to insert the hearing aid tubing/receiver and dome fully into your ear canal.

    How do you know if an object is stuck in your ear? ›

    What are the symptoms of an object in the ear?
    1. ear pain.
    2. ear irritation.
    3. a feeling of something in the ear.
    4. loss of hearing.

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